Call us : (+20) 155 499 9050

Email : info@magiccarpetegypt.com

Last updated: Jan-16-2026

  1. Introduction

Welcome to Magic Carpet Travel.
By accessing or using our website www.magiccarpetegypt.com and booking any of our tours, services, or travel products, you agree to be bound by these Terms & Conditions.

These terms govern the relationship between:

“Company”, “we”, “us”, “our” → Magic Carpet Travel
“Client”, “you”, “traveler” → any person making a booking or using our services

  1. Company Legal Identity

Magic Carpet Travel is a licensed Egyptian travel agency operating in Luxor, Egypt, providing travel services including customized tours, transportation, accommodation, and guided experiences.

  1. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old
  • You have legal authority to make a booking
  • All information provided is accurate
  • You will use the website for legitimate bookings only

You agree not to:

  • Use the site for fraudulent reservations
  • Copy or reproduce content without permission
  • Attempt to harm website functionality or security
  1. Booking & Confirmation

A booking is considered confirmed when:

  • The required deposit or full payment is received
  • You receive a written confirmation from us

We reserve the right to:

  • Refuse any booking at our discretion
  • Adjust itineraries due to operational, safety, or weather conditions
  1. Pricing & Payments

5.1 Prices

  • All prices are listed in USD / EUR / GBP / EGP (as shown on the website)
  • Prices may change without prior notice until the booking is confirmed

5.2 Included in the Price

Depending on the tour:

  • Accommodation
  • Transportation
  • Guided tours
  • Entrance fees
  • Meals (if mentioned)

5.3 Not Included

Unless stated:

  • International flights
  • Entry visa to Egypt
  • Travel insurance
  • Tipping
  • Personal expenses

5.4 Payment Methods

We accept:

  • Credit/debit cards
  • Bank transfer
  • Online secure payment gateways
  1. Cancellation Policy

6.1 By the Client

Cancellation must be sent in writing.

Typical cancellation fees:

  • More than 30 days before arrival: Low cancellation fee or deposit retained
  • 15 – 30 days: Partial charge
  • Less than 15 days: Higher cancellation charge
  • No show: 100% charge

(You can adjust this to match your real policy.)

6.2 By the Company

We may cancel a tour due to:

  • Force majeure
  • Safety concerns
  • Insufficient participants

In this case:

  • You will receive a full refund
    OR
  • Alternative tour options
  1. Changes by the Client

Changes to confirmed bookings:

  • Are subject to availability
  • May incur additional costs
  1. Travel Insurance

Travel insurance is strongly recommended and should cover:

  • Trip cancellation
  • Medical emergencies
  • Loss of luggage
  • Personal accidents
  1. Passports, Visas & Health

You are responsible for:

  • Valid passport (minimum 6 months validity)
  • Entry visa requirements
  • Vaccinations & health requirements
  1. Client Responsibilities

You agree to:

  • Respect local laws and customs
  • Follow your tour guide’s safety instructions
  • Arrive on time for all scheduled services

We reserve the right to remove any traveler whose behavior:

  • Is dangerous
  • Damages property
  • Affects the group experience

No refund will be given in such cases.

  1. Liability

Magic Carpet Travel acts as an organizer of travel services.

We are not liable for:

  • Injuries, losses, or delays caused by third parties (airlines, hotels, transport providers)
  • Weather conditions
  • Force majeure events
  • Loss of personal belongings

Our liability is limited to the value of the booked service.

  1. Force Majeure

We are not responsible for failure to perform due to:

  • Natural disasters
  • War
  • Government actions
  • Pandemics
  • Airport closures
  • Civil unrest
  1. Intellectual Property

All website content including:

  • Text
  • Images
  • Logos
  • Tour descriptions

is the property of Magic Carpet Travel and may not be used without written permission.

  1. Privacy & Data Protection

Your personal data is handled according to our Privacy Policy and used only for:

  • Processing bookings
  • Customer service
  • Legal obligations

We never sell your personal data.

  1. Complaints

If you have a complaint:

  • Inform your tour guide immediately
  • Or contact us via our official email

We will do our best to resolve the issue promptly.

  1. Governing Law

These Terms are governed by:

The laws of the Arab Republic of Egypt

Any disputes shall be subject to the jurisdiction of the Egyptian courts.

  1. Contact Us

Magic Carpet Travel
Luxor – Arab Republic of Egypt

📧 Email: info@magiccarpetegypt.com
📞 Phone / WhatsApp: +20 155 499 9050
🌐 www.magiccarpetegypt.com